Jewellery Guide
Frequently asked questions
Here you'll find clear answers to common questions about lab-grown diamonds, sizing, care, and custom work. Use it as a starting point, and contact us if you need more detailed guidance for a specific piece.
Are lab-grown diamonds real diamonds?
Yes. Lab-grown diamonds share the same crystal structure and composition as mined diamonds. They are cut, polished, and graded in the same way, with the same brilliance and durability for everyday wear.
Why choose lab-grown diamond jewellery?
Many people choose lab-grown diamonds for their transparent origins and the value they offer. Because growing conditions are carefully controlled, you often receive high clarity and beautiful cuts at a more accessible price point than comparable mined stones.
How should I care for my jewellery?
Store pieces separately, avoid harsh chemicals and perfumes, and remove jewellery before swimming or the gym. For routine cleaning, a bowl of warm water, mild soap, and a soft brush will keep diamonds bright between professional cleanings. Every so often, have your settings professionally checked to make sure prongs remain secure.
Can I customise a piece?
Custom work is ideal for engagement rings and milestone pieces. Share your inspiration, preferred shapes, and metal colours, and we can help you arrive at a design that feels personal while staying practical for everyday wear. Together we can finalise sketches, select stones, and agree timelines before production begins.
Do sizes match standard international charts?
Our ring, bracelet, and necklace sizing is aligned with common international guides. For additional clarity, refer to the full Size Guide, which lists conversions and measuring tips, or speak with our team for personalised support. If you already know your size in another system, we can help you confirm the closest match.
What if I order the wrong size?
If a piece does not fit as expected, we can usually adjust the size within a defined range depending on the design. Some pieces, such as full eternity bands or highly detailed bangles, have more limited resizing options, so we always recommend confirming measurements in advance. Reach out with your order details and we will walk you through the options for your specific piece.